Many small businesses rely on a traditional break-fix IT model. The setup seems simple: call your IT provider only when something breaks and pay when it’s fixed. But as systems grow more complex and downtime costs rise, this reactive approach becomes a liability. The shift to managed services changes that...
When Your “Side Job” as IT Becomes a Hidden Cost
A family-owned manufacturing company in Wisconsin had a bookkeeper named Mark who “knew his way around computers.” Over time, small requests piled onto his plate: updating antivirus software, buying new laptops, fixing printers, handling password resets, even calling the internet provider when the connection failed. What started as the occasional...
The Trust Factor: Choosing the Right Partners in Business
Navigating the intricacies of managing a successful business involves countless decisions—one of the most critical being who you trust as your partners. From your accountant to your Managed Service Provider (MSP) to your banker, each relationship significantly influences your business's trajectory. But what makes trust such an essential element, and...